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US Money Reserve Review

Over the past several years, investors have sought out strategies that can help them to attain their financial goals without having to worry about the constant ups and downs of the stock market. One method that has been successfully used is to include tangible assets such as gold and other precious metals in one’s portfolio. Returns can be intensified when placing these financial vehicles into an IRA (Individual Retirement Account) and allowing for the tax deferral of gains.

When using these strategies, though, it is important to be sure that the company you are working with offers good, quality products, along with experienced representatives that can assist you with your metals investment decisions.

U.S. Money Reserve is one of the country’s largest distributors of United States government issued coins. The company is also the only gold company that is led by a former United States Mint director.

Philip Diehl, the 35th Director of the U.S. Mint, is today the President of U.S. Money Reserve. Knowing just how essential precious metals are to the country – as well as to those who use metals in order to protect their wealth – Diehl offers a personal guarantee to investors that they will be satisfied with the company’s top-notch service. U.S. Money Reserve was initially founded in 2001, and it is headquartered in Austin, Texas.

Products Offered By US Money Reserve

U.S. Money Reserve offers a wide selection of gold and silver products – including bars and rounds. Some of the top selling pieces that are sold by U.S. Money Reserve include the:

  • 1 Ounce Pearl Harbor Gold Coin

  • 1 Ounce American Buffalo Coin

  • 1 Ounce Gold American Eagle Coin

  • 1 Ounce Silver American Eagle Coin

  • Certified Coins Graded by PCGS

  • 10 Ounce Gold Bar

  • 100 Ounce Silver Bar

The company also offers a product that is known as the Silver Eagle Monster Box that consists of 500 Silver Eagle American Eagle coins. Purchasing this way is often a preferred method for those who want to hold a considerable silver position in their portfolios.

When ordering metals products, clients can often take advantage of phone-only promotions when calling in their orders via phone. Investors may also be able to place express orders, as well as have one-on-one consultations with a professional precious metals advisor in order to ensure that the product (or products) they are considering are right for them.

The Delivery of Metals

U.S. Money Reserve will typically ship out most credit card orders within 24 hours after the payment has cleared. The shipments from the company are fully insured. Orders that are over $25,000 are free to the investor, and will go out either through the U.S. Postal Service or via UPS. Shipments are always tracked and are fully guaranteed, and an adult’s signature is required upon final delivery.

How to Open a Precious Metals IRA Account

The advisors at U.S. Money Reserve are available to help with opening a new precious metals IRA account, as well as with transferring or rolling funds over from an existing retirement account. In order to open a self-directed IRA account with U.S. Money Reserve, there is a $10,000 minimum.

Once the account has been funded – either via deposit, rollover of an existing eligible retirement account, or both – precious metals may then be chosen for investment inside of the IRA account.

Investors may also be able to receive up to $250 when they transfer an existing IRA or 401(k) into a self-directed precious metals IRA account with U.S. Money Reserve.

US Money Reserve Customer Service

U.S. Money Reserve offers a unique customer service experience for its investors. The Client-Connect Advantage is a program that is provided for those who wish to maximize their precious metals purchase, and also want to experience the confidence of having an advisor on their side. With this program, investors have their own personal Account Executive who will provide one-on-one consultations, as well as access to exclusive vault inventory and other special promotions.

Investors and potential investors can also discuss their precious metals investment goals with a live professional advisor at U.S. Money Reserve. Individuals can call in to the company through a toll-free number. The hours of operation are 24 hours per day, 7 days per week. This makes it extremely convenient for investors to get their questions and concerns answered at any time.

In order to ensure that clients have a good understanding about investing in gold and other precious metals, U.S. Money Reserve has a knowledge center on its website. This area of the site has a great deal of information on it regarding the benefits of buying metals, as well as what various metals investing terms mean, how the United States Mint works, and how coin grading works. Knowing this information can be extremely helpful to investors.

The company also offers a free 50-page gold information kit to website visitors in exchange for their name and contact information. This guide includes a booklet on why investors should consider including gold and precious metals in their portfolios, as well as a bonus DVD.

Company Ratings

Although U.S. Money Reserve is not an accredited company through the Better Business Bureau (BBB), it has been given the grade of A+ through this industry organization. This is on an overall grade scale of A+ to F.

Throughout the past three years, U.S. Money Reserve has closed a total of 21 complaints through the Better Business Bureau. Of these 21 complaints, 9 have centered on problems with the company’s products and / or services, 5 centered on advertising / sales issues, 3 had to do with delivery issues, 2 were in relation to billing and / or collections, and another 2 were related to guarantee / warranty issues.

U.S. Money Reserve has an AAA rating through the Business Consumer Alliance (BCA). Over the past three years, the company has only received a total of two complaints via the BCA, and it has successfully resolved both of these. It has been a member of the Business Consumer Alliance since 2013.

The Bottom Line

U.S. Money Reserve is a unique company in that it is led by a former direction of the United States Mint. The company offers a nice selection of gold and silver products, and it is highly rated by both the Better Business Bureau and the Business Consumer Alliance – which can provide peace of mind for potential investors.

The customer service that is offered at U.S. Money Reserve also has a great reputation – especially with its Client-Connect Advantage. Having a personal Account Executive can help to ensure that the proper metals are being purchased, based on an investors specific financial goals.


See how U.S. Money Reserve compares to other Gold IRA Companies