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GoldSilver.com Review

Before entering into any type of financial transaction, it is important to ensure that the company you will be dealing with is highly rated, and that the products and services that they offer are quality.

In the gold and precious metals arena, GoldSilver.com focuses on both educating consumers on investing in metals products, as well as offering top quality metals for their investment portfolios.

This company, owned and operated by Mike Maloney, has been in existence since 2005. In addition to being just a metals dealer, the company posts its vision, purpose, and mission directly on its website – which includes to look out for its customers’ best interests and inform them on the economy and the markets. It also includes to never betray their trust.

Company founder Mike Maloney is also the author of the book titled, “Guide to Investing in Gold and Silver,” which is the number-one selling precious metals book of all time. For over a decade, Mr. Maloney has also been a precious metals advisor to Robert Kiyosaki, the international finance expert and the creator of Rich Dad, Poor Dad. The company is headquartered in Calabasas, California.

Products Offered Through GoldSilver.com

GoldSilver.com has a very wide selection of products. These include gold bars and coins, silver bars and coins, and even jewelry. Some of the top selling items that are offered through Gold and Silver, Inc. include the following:

  • American Gold Eagle Coin

  • American Gold Buffalo

  • Roaring Grizzly Gold Coin

  • Canadian Gold Maple Leaf

  • Chinese Gold Panda Gold Coin

  • Ajax Silver Round

  • Pegasus Silver Round

  • American Silver Eagle Coins

  • Silver Eagle Monster Box

  • Canadian Silver Maple Leaf

The company also sells additional products, such as accessories for precious metals investors and collectors. These items include safes, as well as a number of different books that can help to educate individuals on precious metals investing and collecting.

In addition to selling metals, the company may also purchase various metals items. For those who are customers of GoldSilver.com, it is possible to request to sell metals from the privacy of their own account. Live competitive bid prices are posted on the company’s website 24 hours per day, 7 days per week. Sellback hours are Monday through Friday (except holidays), between 6:00 a.m. and 4:30 p.m. Pacific time.

Storage and Delivery of Precious Metals Products

While many investors and collectors may opt to keep their metals in the privacy of their homes – or in a bank safe deposit box – there are also secure vault storage options available through Brinks. The company has pre-arranged vault options around the globe – including Salt Lake City, Toronto, Singapore, and Hong Kong. The costs for storage are as follows:

Metal

Gold (Au)

Silver (Ag)

Current Storage Cost

0.385%

(38.5 basis points)

0.485%

(48.5 basis points)

Monthly Minimum

$35.00

$35.00

With this storage option, the metals are held solely in the name of the investor, and not pooled. Investors will also receive regular custody certificates which document holdings and account inventory levels. All segregated vault storage options are also third-party insured for $50 million per account.

How to Open a Gold IRA Account

At this time, there is no information on the GoldSilver.com website regarding how to open a precious metals IRA account.

GoldSilver.com Customer Service

The customer service representatives at GoldSilver.com can be reached via email or by toll-free phone line. Calls can be taken both from the U.S., as well as internationally. Live reps are available to talk during business hours. These are Monday through Friday between the hours of 6:00 a.m. and 5:00 p.m. Pacific time. Website visitors may also fill out a form on the company’s website that describes their question or concern and request a call back from a customer service representative.

GoldSilver.com also offers additional services to its customers. For example, the Insider Program provides qualifying members with exclusive ongoing market updates which include the future release of the GoldSilver Exit Strategy. This report details the company’s gold and silver investment liquidation(s) and timing. In order to be qualified for this program, an investor must either accumulate 500 ounces of silver, or 10 ounces of gold.

The company also offers the Gold and Silver Weekly newsletter. Website visitors can sign up to receive this newsletter for free in return for their email address.

Company Ratings and Grades

Although Silver & Gold, Inc. has been an accredited company with the Better Business Bureau (BBB) since November 12, 2009, the company is currently not graded. (The BBB has a grading scale of A+ through F).

Throughout the past three years, the company has closed 5 total complaints through the BBB. Of these, three were in regard to problems with the company’s products and / or services, and two had to do with delivery issues. Four of the five complaints occurred within the past 12 months.

The company does have a AAA rating through the Business Consumer Alliance (BCA), and over the past three years, only one complaint has been filed via this organization. According to the BCA, GoldSilver.com has a 100% complaint resolution.

Goldsilver.com also has high ratings with TrustLink. Here, it has a 5-star rating (out of a possible 5). And, TrustPilot has rated the company a 9.1 out of 10, and has given GoldSilver.com a 5-star rating.

The Bottom Line

GoldSilver.com has over a decade of experience in the precious metals industry – and the company is led by a best-selling author and advisor in the gold and metals arena. This helps to back up the company’s focus of not only selling metals products, but also on educating its customers about how these products can be used to both increase and protect wealth in any type of economy.

For those who are seeking to open a precious metals IRA account, this is not likely the company to go with, as there is no information available on the website that pertains to that topic. However, for those who are just simply interested in investing in gold, silver, and other precious metals – as well as learning more about this method of investing – GoldSilver.com can be a good option.


See how Goldsilver.com compares to other Gold IRA Companies