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Apmex Reviews (American Precious Metals Exchange)

As a leader in the precious metals investment market place, Apmex (American Precious Metals Exchange) offers a wide variety of products for investors to choose from, along with top notch customer service. With more than 15 years in the business of helping investors choose the right precious metals for their portfolios, Apmex is ranked as a Top 500 Internet Retailer.

Products Offered Through Apmex

Apmex offers a huge selection of metals products, which includes gold, silver, platinum, and palladium. These products are sized between one gram up to 1,000 ounces – so there is something for just about any budget.

The products that are offered through Apmex come from all of the leading mints worldwide, including the United States, the Perth Mint of Australia, and the Royal Canadian Mint. In addition, the company also carries a wide selection of bullion that comes from many private mints such as Johnson Matthey, Sunshine Minting, and Credit Suisse.

Apmex also offers a nice array of collectibles. These include NGC and PCGS certified coins – including Early Releases and First Strikes that are in perfect, as well as near perfect condition. Also carried are historic coins, which include those that are from ancient Rome to Pre-1933 gold, and just about anything else that a collector may be looking for.

There are many products offered through Apmex that are approved for precious metals IRA investing, such as eligible gold, silver, and platinum metals. These include IRA approved gold bars and coins, as well as silver bars and rounds.

The company is known for being very fair and transparent when it comes to pricing, as it posts spot prices on its website – and these are updated every 60 seconds. Product prices are updated in real time. When purchasing products from Apmex online, investors are therefore able to lock in prices at the time of checkout. Likewise, if selling metals to Apmex, the buy prices for many of the products that the company purchases are also posted on the company’s website in real time.

Metals Storage and Delivery

When investors purchase from Apmex, metals are shipped from the company’s vault directly to Citadel Global Depository Services at no cost. Citadel is a wholly-owned subsidiary of Apmex, and it is managed by Brinks.

There are several advantages to having metals stored with Citadel, including:

  • Protection – Metals products are kept separate from others, and are also protected against damage, theft, and physical loss;

  • Tracking and Management – Investors can also track the value of their metals holdings in real time by using a unique inventory web page;

  • Low Pricing – While many metals storage options can cost up to 150 basis points, the cost of using Citadel is only 55 basis points (.55%).

Also, investors always have the option of taking personal possession of the metals at any time.

How to Open a Precious Metals IRA Through Apmex

Precious metals IRA accounts cannot be opened directly via Apmex. However, Apmex will work with any IRA custodian that offers a precious metals IRA. Once your IRA account has been funded, you will be able to purchase the metals products for that IRA.

After you have chosen the products that you wish to have in your metals IRA, the IRA custodian will provide payment to Apmex from your account, and Apmex will then ship the metals to a depository. If you do not have an IRA custodian, Apmex can recommend several that have served its investors well.

Apmex has a large selection of metals products that are approved for IRA investing. There is no additional fee for purchasing IRA metals products through Apmex. Therefore, the price that an investor pays is the price that is listed on the company’s website.

Apmex Customer Service

As an industry leader, Apmex is also known for having superb customer service – and because of this, the company has received a 98% customer satisfaction rating. In addition to that, it has received numerous positive customer reviews, and more than 57,000 “likes” on its Facebook page.

Just some of the reasons for this include the fact that customer service reps are available to help investors either via phone or chat during business hours, as well as later in the evening. Hours that customer service reps can be reached are Monday through Thursday between 8:00 a.m. to 8:00 p.m. Eastern time, and Friday between 8:00 a.m. and 6:00 p.m.

Apmex also offers additional extras that can help investors with the information that they need to make important decisions regarding precious metals, such as:

  • Market Alerts – As soon as gold, silver, platinum, or palladium hits a desired spot price, an investor can receive either an email or a cell phone ping as an alert;

  • Price Alerts – Investors can also receive an alert whenever a certain product has hit a certain price point;

  • AlertMe! – With AlertMe!, investors are able to receive a text message from Apmex as soon as a particular product that was out of stock becomes available;

  • Market Reports – Gold and silver market reports are delivered each day in order to keep investors updated with what’s happening in the metals markets;

  • QuickShip – All orders that are purchased via bank wire or credit card will ship within just one business day of the payment clearing;

  • 100% Satisfaction Guarantee – All metals orders are shipped in unmarked and secure packaging. If, for any reason, investors are not satisfied, then they can contact customer service;

  • Apmex Club – Investors who are in the Apmex Club program can earn rewards such as promotions and exclusive offers like free shipping on their orders.

Apmex Company Ratings

Due to its product selection, impeccable customer service, and low storage fees, there are many reasons why Apmex has been provided with high company ratings. In addition to being an A+ rated Better Business Bureau (BBB) accredited company, this company ranks highly in other areas, too.

For example, in 2016, Apmex was ranked for the second year in a row within the Internet Retailer Top 500 Guide as #42. This put the company ahead of many popular brand names like Nike, Cabela’s, and Land’s End.

For those who invest with Apmex, this also means that the company is a trusted source for precious metals investments, and that investors can not only receive great product selection, but also unmatched customer service when they need it.

The Bottom Line

There are many options available today for investors to place their hard-earned money. Unfortunately, due to the volatile stock market, there are also many ways to quickly and easily lose the value of your account.

Investing in precious metals can provide a way to invest in tangible assets, while at the same time obtaining the tax advantages of an Individual Retirement Account (IRA) – which can essentially allow your money to grow exponentially over time.

Given its long history in the precious metals industry, safe storage option, and significant product selection, Apmex can be a good choice for those who are seeking a place to purchase the metals that they need in order to accomplish both short and long-term precious metals IRA goals.


See how Apmex compares to other Gold IRA Companies